By Sean Tinney October 5, 2021
Black Friday & Cyber Monday emails you need to be sending and when. Plus 9 examples of successful email campaigns from other companies.
Black Friday shoppers spent a total of $14 billion online in 2020 — topping the previous year by $5 billion! Online spending is projected to increase by 20% in 2021.
Meanwhile, Cyber Monday shoppers spent nearly $11 billion in 2020 with projections estimated to be $1 billion higher in 2021.
Every year, more and more people are deciding to shop from the comfort of their homes. So how can you cash in on all this holiday spending?
Whether your business is a brick-and-mortar, online, or both, you can get a piece of the action this Black Friday and Cyber Monday with a well designed email marketing campaign.
But with thousands of emails to compete against, it can be difficult to get your audience’s attention. So we’ve developed an email marketing game plan, to help you stand out from the crowd by getting your audience to open, read, and buy from your emails.
We’ll cover the best times to send out your Black Friday & Cyber Monday emails, and what to write in your emails.
Your 8-step Black Friday and Cyber Monday email campaign playbook
Let’s face it: You can’t just send one email for Black Friday and one email for Cyber Monday anymore. Driving the most sales from your emails requires a well thought out strategy and plan. You need to build excitement with pre Black Friday and Cyber Monday emails.
Consider this email campaign as a starting point for what to send and when.
Email #1: Send your Black Friday “teaser” email
Email messaging: Tease your promotion with a “preview” email. Let your customers know something big is coming — but don’t tell them what.
Time to send: Saturday before Black Friday
Email #2: Send your Black Friday “sneak peek” email
Email messaging: Let your customers know you couldn’t contain your excitement regarding the amazing offers you have in store for them. Give them a sneak peek of what they can expect on Black Friday.
Time to send: Monday before Black Friday
Email #3: Send a countdown email
Email messaging: The night before your promotion goes live, send a 12-hour countdown email to your audience. (The anticipation!) You can schedule this ahead of time inside your AWeber account.
Time to send: Wednesday before Black Friday
Don’t have an AWeber account yet? Sign up for a free AWeber account and get your Black Friday and Cyber Monday emails scheduled!
Email #4: Launch your promotion
Email messaging: Send your Black Friday promotion. Promotion ideas include a coupon code that gives your subscribers a certain % off their purchase, a free gift with their purchase, or a special giveaway for the first 200 customers who purchase.
Time to send: This one is tricky: Send it the Thursday before Black Friday. In the online world, Black Friday is no longer Black Friday. Send the email on Thursday or risk missing an opportunity to maximize your sales.
Email #5: Resend your promotion
Email messaging: Not all your subscribers will engage with your email. That’s okay: Their inboxes are flooded on Black Friday with deals. So resend your message later in the day to anyone on your list who didn’t open or click.
Time to send: Black Friday
Email #6: Pre-Cyber Monday email
Email messaging: Planning to take advantage of the whole holiday shopping weekend? Consider sending your subscribers a heads up that you will be offering another (or an even sweeter) deal, especially if they missed your Black Friday sale.
Want to create something new to sell online? Use AWeber ecommerce to get a sales page set up in a day or less.
Time to send: Saturday before Cyber Monday
Email #7: Day-of Cyber Monday email
Email messaging: Send your Cyber Monday promotion. Position this as an opportunity for subscribers who may have missed your Black Friday promotion to take advantage of.
Time to send: Cyber Monday
Email #8: Post-promotion email
Email messaging: With AWeber, you can “tag” subscribers that go from your promotion emails and hit a certain page of your website. The next day, send that group of subscribers that made it to a certain product page or the checkout — but never ended up making a purchase — a follow up email.
Let them know the product is still available, reiterate the benefits of purchasing, and tell them that you’ll extend the promotion another few hours just for them!
Time to send: Tuesday after Cyber Monday
Get started now with our ready-made playbook template
Want to get started now? We’ve pre-built this series for you! All you need to do is copy the Black Friday / Cyber Monday campaign template code and use it to create a campaign in your AWeber account.
Examples: Black Friday emails
Looking for Black Friday or Cyber Monday campaign ideas? Take a look at how these companies positioned their emails.
The Short & Punchy Black Friday Email
On Black Friday, more than any other time, you need to keep your emails brief. Your subscribers’ inboxes are filled with other emails. They’re busy shopping online and browsing hundreds of sales.
So get straight to the point. Describe your sale and link to your sales page.
For example, see how mattress company Casper does this in their Black Friday email below.
The “Straight-to-the-Point” Black Friday Email
Your most important information (a.k.a. the discount or deal you’re offering) should be near the beginning of your Black Friday email. Consider including it in the headline of your email.
Code School, an online education platform, describes their discount in a brief and bold headline, making it simple for subscribers to see exactly what the offer is.
The Visual Black Friday Email
Another way to increase your click-through rates on Black Friday? Display your product images inside your emails.
If a subscriber sees something that catches their eye, they’ll be much more likely to click on your call-to-action button.
Crossnet, an outdoor volleyball-like game, created a visual email that shows off their product in a fun way.
Grab their attention with animation
Add some fun to your emails with some cool GIFs.
Related: We created free GIFs you can use in your emails. Download them here.
Kidly, a children’s toy and clothing company, created a GIF for one of their Black Friday emails. It’s fun — which matches their brand — and seasonal. The headline and image work together to create a stand-out email.
The “Last Call” Black Friday Email
Create urgency by informing subscribers that your sale ends soon. In his book Persuasion, best-selling author and psychology professor Robert Cialdini explains that urgency is a psychological trigger that encourages people to act.
Cyber Monday email examples
Below are a few of our favorite Cyber Monday email examples. Use them as inspiration to create your own email marketing campaign with AWeber this Cyber Monday.
The Engaging Cyber Monday Email
Chubbies offered a new free gift — like duffle bags, blankets, hats, and more — every hour of it’s Cyber Monday event via email. If you bought a product on their site, you would receive that hour’s free gift along with your purchase.
The campaign kept people coming back to their inbox hour after hour to check out which free gift would be unveiled next.
The “Bundled Products” Cyber Monday Email
Digital marketer and coach Melyssa Griffin helps bloggers and entrepreneurs grow their audiences and incomes. For Cyber Monday, Melyssa bundled all her online courses together for a fantastic deal.
Bundling or packaging certain products can make the promotion feel larger and more impactful than giving a discount for each separate item.
The “No Sale” Cyber Monday Email
Remind your customers of how good they always have it! That’s what Everlane did with their “No sale here” email. In this email, they called out the fact that their prices are already 50% lower than most retailers, day in and day out.
The “Exclusive Offer” Cyber Monday Email
Motivational speaker and coach, Lewis Howes, focused on “exclusivity” for his Cyber Monday deal. He played up all the benefits of being part of the elite, members-only program and offered a significant discount on his monthly coaching program.
Start creating your emails
Creating the perfect Black Friday or Cyber Monday email can take some time. So in order to spend more time on what you do best – running your business – find some pre-built Black Friday and Cyber Monday email templates.
With pre-built templates, the hard work is already done. Now you just need to drag and drop your logo and any product images are offers into the email.
To help you prepare for a busy holiday shopping season, we put together a free Black Friday email template, Cyber Monday email template, and Black Friday landing page templates for you to use. Get the free templates and start planning your Black Friday and Cyber Monday email campaigns today!
The best time to start sending holiday emails
While a dedicated email campaign for Black Friday and Cyber Monday is important, it’s also not the only time you should be sending holiday emails.
Your customers are always looking for deals, as a result 38 percent of consumers start their holiday shopping before the end of October. So if you don’t start sending holiday promotional emails starting in October, you may be missing out on sales.
Here are some other resources to help with your holiday email campaigns:
‘Tis the Season: The Ultimate Guide to Planning Holiday Emails
Holiday Email Subject Lines
(Thanks to MailCharts and Really Good Emails for the email examples used in this post.)